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Overview

Please review the following basic terms that govern your use of, and purchase of, products from Molly Shaheen LLC.  Please note that your use of mollyshaheen.com or shopshaheen.com constitutes your agreement to follow and be bound by those terms.

Return Policy

We are happy to honor exchanges or refunds within 5 days of delivery. The item must be free of any debris or wear, and must be returned with all original packaging. The purchaser or recipient is responsible for return shipping within these 5 days, which will need to include insurance and tracking. Since we are still a very small company, we strongly encourage you to email us at info@mollyshaheen.com with any questions or concerns prior to your purchase. We also strongly suggest you precisely note measurements and leather characteristics in descriptions of all products before purchasing to avoid any possible return or exchange.

SPECIAL SALES (ie: Flash Sales, Preferred Discounts, etc) ARE SUBJECT TO FINAL SALE TERMS. Products sold at a discounted rate will be FINAL SALE unless otherwise specified.

In order to be eligible for an exchange or return, please first fill out this contact form detailing your request. Someone will reply to you within 24 hours for next steps. 

In the event of a manufacturing defect, please contact us immediately so we can help assist and rectify the situation. 

Delivery within the USA

Products are shipped via USPS within 2-4 working days (M-F) from the time of purchase (customers can expect to receive their order within 4-10 working days of purchase). Tracking information and insurance are included in purchase.

Payments, Shipping & Handling Charges

Sales tax is charged only to New York residents. Please estimate 8.875% for New York taxes (the tax rate is 4% for state tax plus a rate of 3% to 4.875% for county, municipal, and other taxes). Residents in other states are responsible for complying with local state tax laws.

International 

Currently, shipments will only be made within the United States and Canada. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. Please note that the buyer is responsible for any additional fees and taxes charged by customs in your country, as well as ensuring the imported product complies with your local laws. For more details on those costs and procedures, please contact your local customs authority. 

Colors

We have made every effort to display as accurately as possible the textures and colors of our products that appear on mollyshaheen.com. However, as leather textures and colors can be subjective to the viewer and may vary during our editing process, and actual colors you see will depend on your monitor, we cannot guarantee that textures and colors you see on the website and on your monitor will be 100% accurate.

Textures

We have made every effort to ensure leather used for Molly Shaheen LLC products are consistent. However, as leather is a natural material, the consistency of texture in the product will vary. This stipulation is especially related to sueded leather and embossed leather which have special processes on the leather. 

Privacy Policy

Molly Shaheen LLC respects our customers’ account information as private and confidential information and will never share this information with any outside afflictions or individuals.

Site Contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of Molly Shaheen LLC copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Molly Shaheen LLC collectively, and its subsidiaries and/or affiliates (“Molly Shaheen LLC"). Molly Shaheen LLC as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Molly Shaheen LLC. The contents of mollyshaheen.com and shopshaheen.com, and Molly Shaheen LLC as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of mollyshaheen.com or shopshaheen.com. You may download or copy only once the contents and other downloadable materials displayed on mollyshaheen.com or shopshaheen.com for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, mollyshaheen.com or shopshaheen.com, or any related software.

Cookies 

We may use "cookies" and tracking technology on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site, identify repeat visitors to our site, understand how visitors are using our site and gather other useful information, such as browser type and operating system. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Revisions or Errata 

The materials appearing on Molly Shaheen LLC's web site could include technical, typographical, or photographic errors. Molly Shaheen LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Molly Shaheen LLC may make changes to the materials contained on its web site at any time without notice. Molly Shaheen LLC does not, however, make any commitment to update the materials.

Indemnification

You agree to defend, indemnify and hold mollyshaheen.com or shopshaheen.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, resulting, whether directly or indirectly, from your violation of the Terms.

Legal

Please review the following basic terms that govern your use of, and purchase of, products from mollyshaheen.com or shopshaheen.com. Please note that your use of mollyshaheen.com or shopshaheen.com constitutes your agreement to follow and be bound by those terms.

User Comments, Feedback, and Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to mollyshaheen.com or shopshaheen.com on or by mollyshaheen.com or shopshaheen.com or otherwise disclosed, submitted or offered in connection with your use of mollyshaheen.com or shopshaheen.com shall be and remain mollyshaheen.com‘s or shopshaheen.com's property. Such disclosure, submission or offer of any submission shall constitute an assignment to mollyshaheen.com or shopshaheen.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties. Thus, mollyshaheen.com or shopshaheen.com will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submission. mollyshaheen.com or shopshaheen.com is and shall be under no obligation (1) to maintain any submission in confidence; (2) to pay the user any compensation for any submission; or (3) to respond to any user submission.

You agree that no submission by you to mollyshaheen.com or shopshaheen.com will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no submission by you to mollyshaheen.com or shopshaheen.com will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any submission you make.

You agree that mollyshaheen.com or shopshaheen.com may use and/or disclose information about your demographics and use of mollyshaheen.com or shopshaheen.com in any manner that does not reveal your identity. By participating in mollyshaheen.com or shopshaheen.com contests, promotions, and/or requesting promotional information or product updates, you agree that mollyshaheen.com or shopshaheen.com may use your information for marketing and promotional purposes.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.